Jitase Privacy Policy — Our Commitment to Protecting Your Data

Jitase collects certain types of information to operate its services effectively and deliver the best possible experience to users. We only collect what is strictly necessary to provide our services. A detailed breakdown of the information collected is outlined below.

Jitase does not collect any information beyond what is listed above without your knowledge. If any additional information is ever needed, your explicit consent will be obtained directly.

Jitase collects information through a variety of methods. Our privacy policy ensures that all data collection practices are fully transparent and lawful.

• Collected Directly: Information is collected directly when you fill out the registration form on jitase, update your account, or get in touch with our support team.
• Automatic Collection: Technical data is automatically collected via cookies and similar technologies while you use the platform.
• Payment Providers: Necessary transaction information is received from payment providers at the time of deposit or withdrawal.
• Verification Services: As part of the KYC process, information is verified through approved identity verification service providers.
• Public Sources: Publicly available information may sometimes be checked to help prevent fraud.

Jitase will never ask for personal or financial information via phone calls or informal channels. If anyone requests such information using the jitase name, it may be a scam — please notify our support team immediately.

Jitase uses collected data solely for specific, legitimate purposes. Your information is never used for unrelated or unauthorised activities. The primary purposes for which jitase uses your data under this Privacy Policy are outlined below.

• Account Creation & Management: Your information is used to complete registration, confirm logins, and keep your account secure.
• Service Delivery: Data is essential for the proper operation of gaming, betting, and payment services.
• Identity Verification: Identity information is used to complete the KYC process and verify your age.
• Fraud Prevention: Technical data is analyzed to detect unusual activity and maintain platform security.
• Responsible Gaming: Your gaming patterns are monitored to help identify problematic behaviour and provide support where needed.
• Legal Obligations: Your information may be used to comply with regulatory requirements and fulfil government directives.
• Service Improvement: Usage data is analyzed to continuously improve your platform experience.
• Customer Support: Your information is used to respond to your complaints and queries accurately and in a timely manner.

If you do not want your information used for a specific purpose, please contact our support team. However, in some cases we may be unable to stop certain uses due to legal obligations.

Jitase does not sell or commercially share your personal information with any third parties. That said, limited data may be shared with trusted partners where necessary to operate our services.

• Payment Providers: Necessary information is shared to process transactions with mobile banking services such as bKash, Nagad, Rocket, and others.
• Identity Verification Services: Data is shared with approved verification agencies as part of the KYC process.
• Technology Partners: Limited data may be shared with technology providers for certain technical operations of the platform.
• Legal Authorities: Data may be disclosed to government or regulatory authorities when required by court order or legal obligation.
• Business Transfer: If jitase undergoes a business restructuring or merger, user data may be transferred to the new entity, and this privacy policy will continue to apply.

Jitase uses the latest technology to protect your data. Real technical safeguards — not just policy — form the foundation of our security.

• SSL/TLS Encryption: All data transfers on the platform are secured with 256-bit SSL/TLS encryption.
• Firewall Protection: Advanced firewall systems block every unauthorized access attempt.
• Two-Factor Authentication (2FA): Two-factor authentication is available for an added layer of account security.
• Data Masking: Sensitive data such as financial details is always stored in masked form.
• Secure Data Centers: Data is stored in high-security data centers monitored 24/7.
• Regular Security Updates: Regular penetration testing is conducted to identify and address system security vulnerabilities.

Please note, however, that no data transmission over the internet can be guaranteed to be 100% secure. That's why we encourage you to keep your account password strong and never share it with anyone.

Jitase uses cookies and similar tracking technologies on its platform. These help enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Without these cookies, the platform will not function properly. They are essential for maintaining login sessions and ensuring security.
• Functional Cookies: These cookies are used for your preferences, language settings, and personalized experience.
• Analytics Cookies: These cookies are used to analyze platform statistics and user behavior.
• Security Cookies: These cookies help detect fraud and ensure account security.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.

Under jitase's privacy policy, you have a number of important rights over your data. We respect these rights and are here to help you exercise them.

To exercise any of the rights listed above, please email us at support@jitase.ws Write to us. We generally respond to your request within 30 business days.

Jitase does not store your data indefinitely. It is retained only for as long as necessary, depending on the type of data and the purpose for which it was collected.

• Account Information: Data is retained for the duration your account is active and, after closure, for up to 5 years as required by legal obligations.
• Financial Transaction Data: Tax and regulatory records are generally retained for up to 7 years in compliance with applicable regulations.
• KYC Documents: Retained for a minimum of 5 years after account closure.
• Gaming History: Retained for the duration of the account in accordance with our Responsible Gaming policy.
• Marketing Information: You are removed from the marketing list as soon as you opt out.
• Technical Logs: Retained for up to 12 months for security analysis purposes.

Once the retention period expires, data is securely and permanently deleted or anonymized. This process runs automatically and is verified through regular audits.

Jitase is a responsible gaming platform. Our services are intended for adults aged 18 and above only. We take every precaution to protect the privacy of minors.

• Age Verification: Each user's age is strictly verified during registration and throughout the KYC process.
• Collection of Minors' Data Prohibited: We do not knowingly collect information from anyone under the age of 18.
• Unintended Registration: If an underage registration is detected, the account will be immediately closed and all collected data permanently deleted.
• Parental Notification: Where necessary, the minor's parent or guardian will be informed.

Jitase reserves the right to update this Privacy Policy, in whole or in part, as needed. The policy may be revised when the scope of our services expands, when legal regulations change, or in response to technological developments.

You will be notified on the platform whenever this policy changes, and the "Last Updated" date at the top of the page will be revised accordingly. For significant changes, you will also be notified via your registered email. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Contact us for any questions, concerns, or to exercise your rights regarding this Privacy Policy.

• Email: support@jitase.ws
• Live Chat: 24/7 live chat support is available directly on the platform.
• Response Time: Responses are typically provided within 24–48 hours.